Terms & Conditions Maxbet App

1 Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the maxbet app platform, including its website, mobile application, and all related services provided by maxbet app to users in Malaysia.

By accessing or using any part of the maxbet app platform, you agree to be bound by these Terms, our Privacy Policy, and any additional rules or guidelines we may publish from time to time. These Terms are fully enforceable and constitute a legally binding agreement between you and maxbet app.

Maxbet app reserves the right to update or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the maxbet app platform following any amendment constitutes acceptance of the revised terms.

2 Account Eligibility & Registration

To register and use maxbet app services, you must meet all of the following eligibility requirements:

• Must be at least 18 years old at the time of registration and throughout your use of the platform.
• Be legally capable of entering into a binding agreement.
• Not be on any active self-exclusion list or gambling ban imposed by any authority.
• Do not register on behalf of another person or use a false identity.
• Maintain only one active account on maxbet app — registering multiple accounts is strictly prohibited.

Maxbet app reserves the right to request identity verification documents (KYC — Know Your Customer) at any time, including a copy of your Malaysian identity card (MyKad), utility bill, or bank statement to verify your identity and address. Failure to submit the requested documents within the stipulated timeframe may result in account suspension or closure, and retention of associated funds until the investigation is concluded.

You are solely responsible for keeping your account information, including your password, confidential and secure. maxbet app will not be liable for any losses arising from unauthorised access to your account due to your own negligence.

3 Deposits & Payment Methods

Maxbet app supports the following deposit methods available exclusively for Malaysian users:

All deposits must be made from a payment method registered in your own name. maxbet app does not accept third-party deposits. If a deposit from a third-party source is detected, the funds will be returned and your account may be suspended pending investigation.

Deposited funds may only be used for betting purposes on the maxbet app platform. maxbet app reserves the right to hold any suspicious deposit transactions pending identity verification.

4 Withdrawals

Withdrawals from your maxbet app account are subject to the following conditions:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals will only be processed to the same payment method used for the deposit, or to a Malaysian local bank account registered in your name.
• Prior to your first withdrawal, you may be required to complete a full identity verification (KYC) process.
• Withdrawal processing times: Standard members within 30 minutes, VIP Gold members within 10 minutes, VIP Diamond members within 5 minutes — subject to banking operating hours.
• Bonus withdrawals that do not meet the wagering requirements will not be permitted.
• Maxbet app reserves the right to hold withdrawals for up to 72 hours for security review and fraud prevention purposes.

If your withdrawal method differs from your deposit method, please contact the maxbet app support team for approval before proceeding with the withdrawal.

5 Bonuses & Promotions

All bonuses, promotions, and special offers provided by maxbet app are subject to the specific terms and conditions stated alongside each respective promotion. The general conditions applicable to all maxbet app bonuses are as follows:

• All bonuses are subject to wagering requirements (wagering requirement) which ranges from 5x to 30x depending on the bonus type. Check the promotions page for full details.
• Bonuses are limited to one per member, household, IP address, device, and payment method.
• Maxbet app reserves the right to cancel any bonus at any time if misuse or fraud is detected.
• The welcome bonus is available to new members making their first deposit only.
• Bonus value cannot be transferred between accounts or converted directly to cash without first meeting the wagering requirements.
• Maxbet app reserves the right to modify, suspend, or terminate any promotion without prior notice.

Any attempt to abuse the maxbet app bonus system — including but not limited to opening multiple accounts to claim bonuses repeatedly — will result in the forfeiture of all bonuses and may lead to permanent account closure.

6 Betting Rules

All bets placed on the maxbet app platform are subject to the following rules:

• All confirmed bets are final and cannot be cancelled except under circumstances specifically defined by maxbet app (such as match cancellation or verifiable technical failure).
• Maxbet app reserves the right to void or cancel any bets placed based on incorrect prices or odds resulting from a technical error.
• In the case of Malaysian Super League, EPL, or any other postponed league matches, the rules of the relevant market operator shall apply.
• Online betting (in-play betting) are subject to time limits and live odds changes — maxbet app is not responsible for any delays in live data transmission.
• Minimum and maximum betting limits vary by game type, market, and your VIP account tier on maxbet app.

Maxbet app uses recognised third-party sports data providers to ensure match results and statistics are accurate. In the event of any discrepancy between displayed data and official results, the official ruling of the relevant sporting body shall apply.

7 Prohibited Activities

The following activities are strictly prohibited on the maxbet app platform and may result in account closure and legal action:

• Money laundering or any other illicit financial activity conducted through the maxbet app platform.
• The use of bots, automated software, or any technology to manipulate or exploit the maxbet app system.
• Collusion between players (collusion) to manipulate game or betting outcomes.
• Using another person's identity or payment information without their lawful consent.
• Any attempt to hack, damage, or disrupt the maxbet app technical infrastructure.
• Registering multiple accounts to obtain bonuses or circumvent imposed restrictions.
• Selling, transferring, or assigning your maxbet app account to any other party.

Maxbet app cooperates fully with Malaysian authorities in investigations related to money laundering and financial fraud. Any evidence of illegal activity will be reported to the relevant authorities without notice to the user.

8 Account Suspension & Closure

Maxbet app reserves the right to suspend or close the account of any user for the following reasons:

• Violation of any part of these maxbet app Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to submit requested identity verification documents.
• Legal requirements or instructions from a regulatory authority.
• A voluntary request made by the account holder themselves.

If an account is closed due to a Terms violation, maxbet app reserves the right to hold the remaining funds until the investigation is complete. If no violation is established, any legitimate balance will be returned to the user within 14 business days.

Users who wish to voluntarily close their account may contact the maxbet app support team via live chat or email at support@maxbetapp.net.

9 Liability Limits

Maxbet app shall not be held liable in the following circumstances:

• Financial losses resulting from betting decisions made by the user themselves.
• Service disruptions caused by factors beyond maxbet app's control, including internet outages, power failures, or natural disasters.
• Inaccurate information provided by the user during registration or the KYC process.
• Unauthorised account access resulting from the user's failure to protect their login credentials.
• Indirect, consequential, or loss of profit damages related to the use of the maxbet app platform.

Maxbet app's maximum liability to any user under any circumstance is limited to the total amount deposited by that user in the 30 days preceding the claim.

10 Responsible Betting

Maxbet app is committed to responsible betting and provides the following tools to help users manage their betting habits:

• Daily/Weekly/Monthly Deposit Limits — set your own limits through your account settings.
• Betting Limits — cap the maximum amount you can wager in a single session.
• Cool-off Period — suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion — request a temporary or permanent account closure for a duration of your choosing.
• Reality Check — receive automatic reminders about your session duration and amount spent.

If you or someone you know is experiencing gambling-related issues, please contact the maxbet app support team for assistance and referral to appropriate support resources. Visit the Responsible Gaming for more information.

11 Terms & Conditions Amendment

Maxbet app reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on the maxbet app platform, unless a different effective date is specified.

We will endeavour to notify users of material amendments via in-platform notifications or registered email. However, it is your responsibility to review this Terms & Conditions page periodically. Your continued use of the maxbet app platform following any amendment constitutes full acceptance of the revised terms.

12 Contact Us

If you have any questions regarding these maxbet app Terms & Conditions, or need further clarification on any provision, please contact our support team through the following channels:

• 24/7 Live Chat — available directly on the maxbet app platform, with a response time of under 5 minutes.
• Email — support@maxbetapp.net, responded to within 24 business hours.
• Telegram — the official maxbet app channel for the latest updates and fast support.

The maxbet app Malay-speaking support team is available 24 hours a day, 7 days a week, including Malaysian public holidays.